Account Manager: Startups

Remote / Brooklyn
,
Full-time

Account Manager: Startups

Tribe AI is a collective of engineers, scientists, and researchers specializing in AI and machine learning from industry leaders such as Google, Amazon, Facebook, and OpenAI. Our mission is to unlock the power of AI for all by partnering with companies to develop custom AI solutions. We help organizations solve their toughest problems by empowering the brilliant technologists in our collective to do what they do best. 

Opportunity

Account Managers (AMs) are responsible for partnering with our startup customers. AMs manage accounts to consistently create successful outcomes for their team, the client, Tribe consultants, and Tribe itself. The primary role for AMs is to ensure we deliver at the highest levels for our startup customers. Given the focus on early stage businesses AMs will have a unique perspective into common pain points and opportunities that persist for startups and how Tribe can best support these customers. 


You’ll be responsible for
  • Managing key accounts from sales through to project delivery
  • Leading engagements with existing and prospective customers to define needs and identify opportunity for Tribe 
  • Developing project proposals and curating rockstar teams to staff new engagements 
  • Understanding conditions for success, ensuring contract is carried out at the highest level, reorienting the project as needed to get to a successful outcome for all involved
  • Deepening value with existing customers to ensure we deliver clear ROI for them
  • Fostering strong and trusted customer relationships from start to finish
  • Managing project financials and ensuring sales data is up to date at all times 
  • Identifying opportunities for patterns across startups and opportunities for new business opportunities to continue to meet our startup customers’ needs
  • Surfacing opportunities for improved organizational effectiveness along with potential solutions that will make you even more effective in your day-to-day role

About you
  • You are entrepreneurial and excited about working with startups
  • You are a team player and love to learn
  • You're an excellent verbal and written communicator 
  • You enjoy working at a fast pace
  • You are flexible and proactive to navigate ambiguity
  • You have past experience in sales, business development or client services
Compensation
  • Competitive salary
  • Unlimited vacations
  • Monthly stipend for healthcare and benefits

Location

Remote or in our Brooklyn, New York office

Interested?

Send your resume / LinkedIn profile / personal website / GitHub to hello@tribe.ai 

Sound like you?

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